About MpumaCare EMS

MpumaCare EMS is a proudly South African emergency services company, founded in 2017 and headquartered in Middelburg, Mpumalanga. Built on a foundation of rapid response, professionalism, and community care, we specialize in Emergency Medical Services (EMS) and Fire Rescue, providing lifesaving support through highly trained medics and firefighters. Our company motto “Medical assistance for all” is executed efficiently and effectively and delivering Excellence at all times, is what defines our service.

Our mission is clear: to protect life, property, and livelihoods through dependable, efficient, and compassionate emergency services—with a touch of Excellence.

Our Mission

To exceed the expectations of our clients and remain relevant by being a leader in the EMS industry that markets vigorously and provides added value to its clients. We pride ourselves in maintaining our commitment to social responsibility by employing, developing and empowering our personnel.

Our Vision

To provide efficient, high quality and professional emergency services that does not only focus on the specific project but also educates the community on medical/ trauma care issues and how to prevent them.

Based in Middelburg, MpumaCare EMS is deeply embedded in the local community while extending services across Mpumalanga and surrounding provinces. We are proud to contribute not only to emergency response readiness, but also to job creation, skills development, and safety awareness in the regions we serve. We are a registered health services provider with HPCSA and BHF so you can trust that with MpumaCare EMS, you are partnered with a company that is compliant and operates within regulations.

Our Core Values
  • Empathy: We exercise empathy and care in everything we do
  • Excellence: We always strive for excellence in offering quality and professional services.
  • Efficiency: We respond to your first call and ensure that we dispatch our experts urgently.
  • Empowerment: We are committed to educating and empowering communities.
  • Integrity: We serve our customers with honesty, trust, respect and remain accountable.
Our Objectives
  • To fill the gap in the EMS industry by responding rapidly to emergency cases in and around the community and working together with Provincial Ambulance Services
  • To always provide an added value Emergency Medical Service with an unsurpassed response time and excellent patient care.
  • To maintain our engagements and relationships with our existing clients, partners and communities and remain their 1st choice.
  • To be a leader that is able to educate communities through workshops and to provide sustainable, permanent job opportunities.
The Mpumacare EMS Team

Our strength lies in our people. From frontline medics and firefighters to logistics and support staff, each member of the Mpumacare EMS family shares one common goal: to save lives and serve with pride. Our team consists of a Qualified dedicated Doctor who operates with MpumaCare EMS and its patients. Our team of qualified Medics and Fire Fighters not only have years of experience under their belt, but also passion and enthusiasm for delivering Excellence. Our team members are members of HPCSA and BHF undergo regular training and operate within strict regulatory compliance to ensure reliable, ethical service delivery.

Our Fleet

Our ability to respond quickly and effectively to emergencies is powered by our well-maintained, fully equipped fleet of ambulances and fire vehicles. Whether responding to medical emergencies, fire outbreaks, or on-site standby requests, our vehicles are built for performance, reliability, and rapid deployment under any conditions. Our fleet of ambulances is designed to meet the full spectrum of emergency medical care, from basic patient transport to advanced life-saving interventions on the move such as Basic Life Support (BLS) as well as Intermediate Life Support (ILS). All ambulances are GPS-tracked, climate-controlled, and carry advanced communication systems for direct coordination with hospitals and dispatch centers.

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We cater for a wide market and this ensures that our services are accessible and enjoyed by all.
  • Communities – that are in need of EMS services and hospital transportation
  • Corporate / Business – Occupational injuries and Diseases, Injury on Duty cases, Medical Aid patients and Travel Medical Insurance.
  • Mining, Construction and General Industry – Service level Agreements, fixed term contracts for onsite/offsite Fire/ Emergency Medical Services (EMS) and Occupational Health.
  • Provincial and Local government i.e. Department of Health – Fixed Term Contracts for Emergency Services and Hospital to hospital patient transfers.
  • Recreational and Sport Organisations – Medical Support Standby at specific events such as Sports or matches, Schools, Marathons. Events (Concerts/Festivals) and any other events requiring this services.
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